Appearance
Are you an LLM? You can read better optimized documentation at /troubleshooting/error-messages.md for this page in Markdown format
Error Messages
When something goes wrong, TTMT records an error you can read in the Signal Log, the trade detail, or a notification. This page translates each one into plain English and tells you the exact next step. If you only remember one thing: click the failed item in the Signal Log — it shows the precise error and the raw signal text, which is the fastest way to know what happened.
TIP
Click the failed item in the Signal Log to see the exact error and the raw signal text. That one click answers most "why did this fail?" questions.
Trading errors
Errors that stop a trade from being placed or managed.
| What you see | What it means | What to do |
|---|---|---|
| Not enough money / Insufficient margin | Free margin is too low to open the position at the computed size. | Deposit funds or lower your lot size. |
| Lot size too large / Risk too high | The computed size exceeds your margin or the fixed 5.0-lot platform cap. | Lower your configured size or raise your balance. |
| Invalid volume | A per-order size fell below the broker minimum or off its lot step. | Raise your size or balance. See Wrong Lot Size in Trade Execution Issues. |
| Symbol not found on broker | The signal's symbol didn't match anything on your broker's instrument list. | Add a manual map. See Symbol Mapping. |
| Symbol disabled for this account | The broker or prop firm has trading turned off for this instrument on this account. | Trade a permitted symbol, or check your prop firm's allowed list. |
| Market closed | The order arrived outside session hours; TTMT holds it for the next open. | No action. |
| Position or order not found | During fast parallel fills, TTMT briefly looked for a position the broker hadn't surfaced yet; it retries on its own. | Usually self-heals, no action. If the trade ends up without a stop or target, check the trade detail. |
| Couldn't confirm whether the order went through | A network blip left the result uncertain, so TTMT re-checks the broker before risking a duplicate. | No action. TTMT resolves it, then either keeps the one real order or retries safely. |
| Connection lost during execution | A temporary broker or connection drop interrupted the trade. | Retried automatically. If it persists, see Connection Issues. |
| Automatic Safety Pause active | After repeated failures, new attempts are paused briefly to protect the account. | It lifts on its own once attempts succeed. If it keeps tripping, the cause is connection or broker — see Connection Issues and Trade Execution Issues. |
| Trading paused — Risk Limit reached | The account is halted; new signal trades are blocked. | See I'm Halted — What Now?. |
WARNING
A Risk-Limit halt is not an error in your settings — it's the safety cap doing its job. See I'm Halted — What Now?.
Validation errors (caught before the trade is placed)
TTMT's own safety checks on the signal values, run before anything reaches the broker.
| What you see | What it means | What to do |
|---|---|---|
| Stop loss on the wrong side | The SL is above entry on a BUY (or below on a SELL). | Check your invalid-SL handling (skip / correct / default). Usually a bad signal. |
| Stop loss too far | The SL distance is more than 5× the distance to the farthest take-profit, which looks like a typo. | Verify the signal. Widen tolerance only if you trust it. |
| Take profit on the wrong side | One or more TPs are on the wrong side of entry; wrong-side TPs are dropped automatically. | No action. If all TPs drop, the trade may fail. |
| Entry zone invalid | The zone is inverted (low above high) or implausibly wide relative to the stop distance. | Usually a reading slip — test it in the Signal Tester. |
| Extreme values detected | A price or value sits far outside any trustworthy reference, so TTMT replaces or rejects it. | Check the signal. Adjust your extreme-value handling if it was intentional. |
| Duplicate signal | An identical signal already ran. | No action — this is a safety feature. |
Connection errors
Broker and Telegram connectivity problems.
| What you see | What it means | What to do |
|---|---|---|
| Broker authentication failed | Wrong login, server, platform, or an investor password used in place of the master password. | Verify the details in your account settings. See Connection Issues. |
| Broker disconnected | The connection to your trading server dropped. | Usually resolves in seconds. If it stays red for 5+ minutes, a Reconnect banner appears — see Connection Issues. |
| Session expired | Your Telegram link was invalidated. | Reconnect Telegram, and don't terminate the "TTMT Client" session. See Connecting Telegram. |
| Rate limited by Telegram | Too many connect attempts triggered a Telegram cooldown. | Wait out the countdown. Don't retry. |
| Connection token expired | Your account's trading access token rotated. | TTMT refreshes it automatically and retries; a trade that failed during the swap re-runs. No action — contact support only if it persists. |
MetaTrader broker error codes
Numeric codes returned by the broker's trading server.
| Code | Meaning | What to do |
|---|---|---|
| 10004 | Requote — price moved during execution. | Auto-retried. |
| 10006 | Request rejected by broker. | Check the instrument's availability and your account permissions. |
| 10010 | Partially filled. | TTMT tracks and manages the partial. |
| 10013 | Invalid request. | Check the symbol spec and volume step. |
| 10014 | Invalid volume. | The size doesn't match the broker's lot step. |
| 10015 | Invalid price. | The requested price is outside the broker's allowed range. |
| 10016 | Invalid stop loss. | The SL is too close to current price (broker minimum stop distance). Widen the SL. |
| 10017 | Invalid take profit. | The TP is too close to current price. Widen the TP. |
| 10019 | Not enough money. | Insufficient free margin. Maps to the "Not enough money" trading error above. |
| 10030 | Order already filled. | No action. |
How TTMT decides whether to retry
You almost never need to retry anything by hand. TTMT sorts every error into one of three behaviors:
- Retried for you. Most temporary problems are recoverable: requotes, brief disconnects, rate limits, a position the broker hasn't surfaced yet, and token rotation. TTMT retries these with growing wait times until they succeed.
- Failed fast. Genuine refusals fail immediately so you can act: wrong credentials, no money, a disabled symbol, or invalid stops. Retrying these would just waste attempts.
- Held for the next open. Market-closed errors aren't failures — TTMT holds the trade until the session reopens.
INFO
You almost never need to retry anything by hand. TTMT retries the recoverable errors and fails fast on the ones that need your input.
The Automatic Safety Pause is the mechanism that briefly stops retrying when one account keeps failing. It only counts real execution failures: a closed market, a rate-limited request, and a position not found yet do not push toward the pause. The pause lifts on its own once attempts start succeeding again.
Examples
- Not enough money. A prop account near its max position can't open the next signal — deposit funds or drop to a smaller computed size.
- Symbol disabled. A prop account blocks weekend crypto; a signal fired Saturday and the broker refused it.
- Position or order not found. On a six-order parallel fill, TTMT briefly can't find a position that the broker hasn't surfaced yet. It self-heals two seconds later — no action needed; the error is shown so you don't panic.
- SL too far. A gold signal arrives with the stop-loss mistyped 100 pips off, more than 5× past the farthest take-profit. TTMT catches it before placing the stop. Without the check, a single fat-finger SL would have placed a position with an enormous stop.
- Automatic Safety Pause active. A broker outage causes a run of failed orders; the pause activates and clears on its own once the broker is back.